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Client Reviews

We are pleased to share with you some of the comments we receive from our pet sitting and dog walking clients. We love caring for pets and great feedback like this is icing on the cake!

Karen and PetPals is my first experience with a pet sitter and I couldn't be more pleased.  PetPals is very caring and attentive with my 2 girls and I just love the detailed notes that they leave stating how the visit went!  On one visit when Karen showed up,  she noticed that one of my dogs was sick.  I was called immediately and told of the situation,  Karen did not hesitate to take my dog to the vet.  I wouldn't think of trusting my girls to anyone else!  

- Suzanne J.


Karen Zorn is a dedicated, loving, and reliable friend of our pets… Karen understands animal behavior. Not only did Karen help with feeding our pets and walking Piero but she also carried out all of our training commands in our absence and won the heart of our finicky kitty Luna.We feel completely at ease leaving Luna and Piero under the caring watch of Karen because we know she does what is best for them and gives them lots of TLC. She leaves us neat notes so that we are aware of anything that happened while we were away, and our 4-legged friends are completely relaxed upon our return. Karen is very responsive and accommodating. She has been helping us with an array of situations, from opening the door for contractors to making a quick stop at the house to check on the pets while both of us were stuck at work, and taxiing Piero to an appointment when we were out of the town.Recently Karen visited and Piero got in full-wag mode as soon as he heard her voice at the door. Luna started walking towards her. We couldn’t ask for a better response.
- Sabrina and Fritz, owners of Luna and Piero

I had never hired a professional pet sitter until I found Pet Pals Pet Sitting in Houston. I was a bit hesitant to allow someone into my home while I was away but after meeting Karen and seeing her interact with my dogs, I knew she could be trusted. I entrusted my pets to her service for 5 days. The service far exceeded my expectations! She left a daily visit log on the dogs, their behaviors, appetites, etc. She was available by phone and text to give me regular updates when needed. She was very thorough and took all safety precautions for my dogs and house. She even left a thank you card from Pet Pals Pet Sitting on her last visit. I believed she truly enjoyed spending time with my dogs and caring for their needs. I will definitely use this service again. It is such a better option than boarding my animals at the vet. I highly recommend Pet Pals Pet Sitting!
- Ginger Smith, owner of Gracie and Oscar


PetPals has been a blessing to our family and especially to Charles our English bulldog. When a change in work schedule required an immediate need for a dog walker I contacted Karen Zorn, owner of PetPals based on a referral. Karen replied immediately to my inquiry for dog walking services and set up an appointment the same week to meet with us and begin services. Karen took the time on the phone to understand our needs, Charles personality and provided solutions to logistics concerns. I knew based on the questions asked and the time taken to understand our needs this would be a good fit. Karen’s home visit to meet Charles provided another glimpse into the thoroughness she takes to make sure Charles was taken care like he was hers. When the work schedule changed again requiring additional days Karen filled the need immediately. Caroline is our mid day dog walker and does a great job keeping us informed of Charles interest and activities during their daily walk through an activity log. She even sends a photo of the log so I can ready it during the day at work. Charles is a curious pup and Caroline takes the time to let him linger and enjoy the birds and works with him to not pull while walking. Caroline takes the time to play with him , gets him settled and gives him a treat before leaving. I can tell by her notes she loves what she does and is there to provide companionship during their walks as well as exercise and a potty break for him. So nice to come home to Charles and he is relaxed and carefree. Karen and her staff's knowledge, genuine concern and flexibility is exactly what we were looking for. I would highly recommend PetPals for their services. It has made us and Charles very happy!
 ~ Lanna D

The great people at Pet Pals have taken care of Phoebe for years. From daily midday walks to extended vacations with overnight stays, PetPals has always gone above and beyond to make sure our beloved Phoebe is safe, healthy and happy in a manner that she and we each appreciate. We strongly recommend Pet Pals.
 ~ Darren F. and David G.